How can we help you?

Our team is ready to assist you. Choose the channel that works best for you.

Instant support directly via WhatsApp. Fastest response time.

Send us a detailed message and we will reply within 24 business hours.

FAQ

Browse our frequently asked questions for quick answers.

Support hours

Monday to Friday: 8:00 AM – 6:00 PM (Costa Rica)

Saturday: 9:00 AM – 1:00 PM (Costa Rica)

Outside business hours, leave us a WhatsApp message and we will get back to you on the next business day.

For support, share the invoice number, the displayed status and a screenshot of the error if applicable. That helps us resolve it faster.

NS Factura helps you issue, review and manage electronic invoices connected with Hacienda.